Contact Us
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General Information
"Al-Hakav" Information Center
General information about lines, bus schedules, travel contracts, etc.
Operators Customer Service
Inquiries about lost or found Rav-Kav cards, validations and loadings in the bus or train, complaints or praises about drivers and service representatives, etc.
| City | Address | Activity Hours | Operating Company |
|---|---|---|---|
| Tel Aviv-Yafo | Yitzhak Sadeh Street, 8 | None |
Ministry of Transport
Public complaints and queries
Support for Al-Hakav Online
Contact via Email
RECOMMENDED
Personal support for users of the Al-Hakav Online app and website
Contact Al-Hakav Online at email support@test-alhakavonline.co.
For individual service, please use the email address you used to register to Al-Hakav Online.